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Regular maintenance of your servers, workstations, notebooks, PDAs and network equipment helps keep your network running smoothly. Little problems don't sneak up on you and you can plan down time for updates during convenient times. Proactive maintenance lets you discover problems with your systems before they become serious and reduce the risk of unplanned down time and data loss. Our range of fixed price maintenance plans provide: Better system performance
All of your computers are constantly monitored by highly trained expert. We can often fix problems fixed before they become serious and impact your business. Improved peace of mind
You know that your critical computers are protected with the latest system updates and virus protection. This helps keep your systems secure from hackers and protects your important data via managed daily backup and proven disaster recovery planning. Less hassle
Regular site visits and prompt helpdesk support via remote control make it easy to fix problems quickly and efficiently. Your staff are less frustrated. Reduced waste
Regular maintenance keeps your computers running like well oiled machines. It reduces the risk of nasty suprises and helps make your staff more productive and keeps your computer systems more reliable. Experts you can trust
Our experts are not only there to help fix problems, we’ll also advise on every aspect of your IT system both today and in the future. We'll help you as your business needs grow and expand. Reduced cost
Our investment in the latest remote servicing techniques allows us to provide a better service at a lower cost. Professional Network management
We support all parts of your network, keeping it running efficiently. Professional business software support
We support your accounts, payroll, CRM and email software—ensuring that your staff remain productive. Unique remote and on-site support PRISM combines the latest remote monitoring techniques and expert on-site support so you can be confident that your IT system isgetting a professional service to keep it performing. How we do it...We use the latest remote monitoring technology Advanced Technical Solutions has invested significantly in building an IT service for businesses like yours, using technology that was previously only available to large multi-national companies. PRISM* helps us to respond faster and operate more efficiently than smaller service companies that do not have the same resources. PRISM is not the same as other “remote dial-in“ services which do not monitor system performance and alert technicians about problems in the system. We employ experts who understand your entire IT system. We employ highly skilled staff who work as a team to provide your business with local expertise on all parts of your system. Because we are constantly monitoring your system, we fix issues before they affect your business and we provide advice on where you need to invest in the future to keep your system running efficiently. We help eliminate waste by making your system and your staff more productive. PRISM delivers the answers to the questions that every business needs to know about their IT system:
Do you have weekly IT system performance reports?
Do you know what time your staff logged on to the network?
Do you know why the system almost crashed?
Do you know when new software has been loaded onto the system?
Do you know who is on the internet and what they are doing?
Do you know if your network has been updated with the latest daily anti-virus files?
Do you know who is slowing the network down?
Do you know if the back-up ran last night?
Do you know if you are running illegal software?
Do you know if your network is Vista compliant?
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