Remote Monitoring and Management

Can you afford a full time technical support person to monitor your systems and prevent problems from becoming serious? Why bother? Let us check your systems for you and report back to you on problems before they become serious. Some of the things we provide are:

Remote control of workstations that allows us to take control of the desktop and step the user through issues, with the user’s permission of course.
Remote access to servers and other devices via a secure connection lets our authorized staff access devices for both preventative and regular scheduled maintenance.
Backup verification to makes sure a complete backup has successfully occurred and is valid.
Daily, weekly, and monthly Maintenance Schedules let us check for potential system threats. We monitor disk storage, anti-virus updates, system patches and system logs allowing us to proactively fix problems before they even become noticeable to end users.

Remote Monitoring and Management lets us identify problems before they become serious and fix them immediately from almost anywhere. It cuts down on travel time and provides a quicker turn around for problems.